Premium Guest Services

Drive straight up to the entrance, hand over your keys and let your Valet Parking attendant take care of the rest. With this premium parking service at Chadstone, you won’t need to waste a second of your valuable time. You don’t even need to book. Once you arrive, your car will be securely parked and, as you shop, every purchase will be collected from the stores by our concierge team and transferred to your vehicle upon request. When you are done, it’s just as easy to summon your car and have it waiting at the entrance once more. Door-to-door valet service is yet another unparalleled experience available at Chadstone.

Discover your perfect style with a guided shopping experience by Chadstone’s professional stylists. Whether it’s for a particular occasion or an entire wardrobe refresh Chadstone’s Stylist team offer a range of packages all designed to help you look and feel your best. Arrive at Chadstone and from Valet Parking to Hands Free Shopping our Stylist offering is an exceptional shopping experience that will leave you feeling refreshed, confident and sublimely stylish.

Experience the best of Chadstone without leaving the comfort of your car. Chadstone’s Parcel Concierge is a convenient way for customers to collect online orders from a variety of specialised stores from one centralised location. When customers shop online, over the phone or by email they will be able to select or request Parcel Concierge. The team will then collect the orders from the stores and have them ready for the customers selected pick up time. Everything they have purchased will await them in Valet Parking. Totally easy, convenient and safe.